Punctuality Guarantee

In which time span did your delay occur?
Please select where appropriate.

Which form of reimbursement do you wish to claim?
Please tick where applicable.

At the stop where I boarded departure was delayed by 20 minutes.

In order to pay the taxi costs into your account we need a few details from you.
Please complete with care.

Account data

Please complete with care.

Form of address*



Please take a little time to provide us with further information concerning your case.

Information concerning the incident

entitlement to transportation ticket, student ID or chip card number of ABO card. .**

Chip card number The chip card number is on the back of your ABO customer card. (HAVAG subscriber)**

6 . 0 5 3 - . . -

Data protection*

Guarantee Terms*

Note: Clicking on the button „To overview“ will not yet cause your application to be submitted. You will first be directed to an overview page where you can check the information you have entered. After you have checked your entries you can submit the form.