Book the Dial-a-Ride Service

0800–581 81 81 toll-free; in German only 

For the bus lines 23 | 28 | 31 | 35 and 42 during daytime as well as bus lines 21 | 23 | 24 | 25 | 27 | 28 | 36 | 40 and 43 during nighttime, taxis replace the bus and drive you along the bus route. You can book the dial-a-ride service at our toll-free hotline (0800) 581 81 81 no later than 30 minutes before the start of the ride to a stop on the route.

Trips that are operated by the dial-a-ride service are marked with a telephone symbol in the timetables.

Please tell the operator at the hotline your name, the number of passengers, the desired departure time according to the timetable, and the desired bus stops for departure and arrival. If you want to transport large luggage, pushchairs/strollers, a bike, a wheelchair, or a dog, please also tell us while booking at the hotline.

For trips with the dial-a-ride service all tickets of the Mitteldeutscher Verkehrsverbund (MDV) can be used (for example the regular single ticket). Please note that the dial-a-ride drivers do not sell tickets.